How we collect and use personal information
Registering for membership on CableCity.co.uk gives you access to all the site’s information and features. The information required is your name, telephone number, e-mail address, and geographic address including country and postal code. Should you wish to purchase from us, we will need to collect credit or debit card information.

We use credit or debit card information to take payment for orders placed by you with us, to refer to in case of query, and [being a business transaction] to preserve in archive as required by law, and as required by our Payment Processors.

We use your geographic address as a delivery and/or billing address for goods or services that you have ordered.

We use your telephone number to contact you if we have an urgent query concerning an order that is being processed.

We use your email address to send any query we have regarding an order that is being processed, and may use it to inform you about the progress of an order through our fulfillment system.

We use your email address to respond to any query that you have made. If any further emails are sent to the email address you have given, they will be related to the original query, or to a follow-up question you have asked.

Newsletters (opt in, maximum of two per year)
With your specific and separate approval, we occasionally will send e-mail to notify you about important changes to the site, new services, and special offers from us. We call these notifications ‘newsletters’. Newsletters are sent on a maximum of two occasions per calendar year, by default you are NOT subscribed to these newsletters, and you may subscribe or unsubscribe when you create an account or any time you modify your account.

One-off emails
On rare occasions, we may send individual emails [not newsletters] to your email address on an individually crafted, personal, one-to-one basis.

We respect that you spend time reading anything we send you, and we do not make uninvited use of your time casually!

Spamming
We do not send marketing-related emails on behalf of third parties.
We do not send our own marketing-related emails, apart from our occasional opt-in newsletter
We do not sell or rent-out our email lists
We do not buy or rent-in email lists (if no-one bought the lists, spammers would be out of business)

Data protection
We balance the needs of running our business, including complying with data retention laws, with the needs of providing sufficient privacy and security to gain the long term trust of our customers.
We do this by diligently striving to improve the security of the browsing experience that we offer and the security of our back-office systems, particularly in the areas relating to transactions.

This work is carried out within the framework of the eight principles of the Data Protection Act 1998. We fully comply with these principles, and are registered under the Data Protection Act 1998, registration number Z9191373.

How we protect your personal information
All personal data you enter on CableCity.co.uk is encrypted (SSL) that encodes the information before your Web browser sends it to us. The encrypted SSL information is decoded only after it reaches our server, meaning hackers can’t snatch any of your personal information while it is in transit.

Once the data reaches our site, the same state-of-the-art security that we use to guard all of our company’s essential business data protects your personal data as well. The details of this system is commercially confidential, but adheres to good business practice and is audited on a monthly basis by a third-party specialist security organization to ensure compliance.

For your convenience, any information entered on the ‘Contact’ page is similarly protected by encryption.

Information you provide about third parties
To encourage the use of the tell-a-friend facility [whilst we retain the contact information provided to prevent abuse] we do not use the contact information to follow up with marketing communications from ourselves. Additionally, we do not pass on any email address that you disclose to us via the tell-a-friend facility unless we are legally obliged to do so.

How we use cookies
As you probably know, "cookies" are small pieces of information that some Web sites store on your computer's hard drive when you visit them. Like many other Web sites, CableCity.co.uk may use cookies to identify members so they don’t have to enter a user ID and password upon each visit. Currently we do not do this, preferring to use PHP session identifiers and server-side tracking to achieve similar goals in a less intrusive manner.

What we provide to third parties
CableCity.co.uk does not provide any third-party access to your personal information except as follows:
We provide access to your personal information to Barclaycard Business, who are our current authorizers and payment processors.

We may provide access to your personal information to alternative authorizers and/or payment processors, providing that CableCity.co.uk has a formal business arrangement in place with them for this purpose, and that the Financial Services Authority regulates the payment processor concerned under UK law.

To facilitate your own attempts to register with our partners or receive offers from select partners as mentioned elsewhere in this policy, we may provide third parties with aggregate statistics about our customers, traffic patterns, and related site information. This data reflects site usage patterns gathered during customer visits to our Web site each month, but it does not contain behavioral or identifying information about any individual member unless that member has given us permission to share that information.

CableCity.co.uk sometimes uses a third-party advertising company to serve ads when you visit our sites. This company may use information (not including your name, address, e-mail address, telephone number or payment information) about your visits to our and other Web sites in order to provide advertisements about goods and services of interest to you. In addition, we share Web site usage information about visitors to our site with this company for the purpose of managing and targeting advertisements on our sites.

If such advertisements were to use cookies then by default they will be blocked by modern web browsers. If these cookies are enabled in your browser, they will not be used to provide personally identifiable information.


Obtaining your consent
By using our Web site, you give CableCity.co.uk permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. If you register at CableCity.co.uk, you authorize CableCity.co.uk to use information you provide to personalize the information we deliver to you and to use your demographic information when calculating aggregate customer data. As a registered member, you give CableCity.co.uk and our agents permission to send you e-mails related to the subscription e-mail services to which you subscribe.

If you are under the age of 18, you must not provide your name, e-mail address, or any other identifying information without the consent of your parent or guardian, or as otherwise provided for by applicable law. For our part, CableCity.co.uk does not target minors within advertising campaigns, and we strive to provide family-friendly content within all our web pages.

Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


Finally...
CableCity.co.uk welcomes your questions and comments about our privacy policy. Please contact us using the Contact facility.